Delivery Policy

Minispares delivery policy is designed to give customers the best value shipment for the level of service required.

The estimated delivery cost given to you in the checkout process is from an estimated parcel weight and does not take into account the volumetric limitations of the despatch methods available. Also some combination of parts ( i.e. heavy with fragile) may require shipping in two separate packages to avoid parts being damaged in transit. Because of this Minispares reserve the right to contact you with a more accurate quote for delivery once the items have been packed.

The delivery times given below are from the date of dispatch and assume that the products you have ordered are in stock and available for shipment.

UK Express delivery orders can be dispatched on the same day if your order has been placed before 12:30pm GMT.

If some of the items that you have purchased are out of stock or unavailable at time of purchase then Minispares will email you a notification of what parts are unavailable & ask whether you would like to part ship the parts available now or wait for your entire order to become available. If you do not respond to our part shipment request within 5 days then we will automatically part ship to you the parts that are available now. Any delay in responding to this email will result in your goods being delayed before dispatch.

When selecting postal as your delivery method please bare in mind that in the unlikely event that you parcel is lost you will have to wait up to a 6 week wait before the post office will consider the parcel undelivered / lost. Minispares can not despatch a free replacement until this time has elapsed. If your order has not been delivered and you require Minispares to despatch the goods again before this time then you will need to order and pay for the goods again. When the postal service confirm the parcel is lost then Minispares will issue a refund for the undelivered goods.

Emails that you should receive during your order process:

Mini Spares Order Confirmation - after placing an order online you will receive an automated email confirming that we have received your order. If you do not receive this email then please email orders@minispares.com.

Out of stock parts status ORDER No. - If some of the goods you have ordered are out of stock then you will be asked if you would like us to part ship the order.

Your Mini Spares Centre Ltd order - Invoice.

DHL Send confirmation email - If your parcel is being delivered by Courier then this will contain your parcel tracking number.

If you have any more questions regarding our delivery policy then please email shipping@minispares.com

NOTE: Delivery times shown are from date of despatch and are working days. Typically a standard order will be dispatched in 2-3 working days.
If you order does not arrive within the estimated time from receipt of “Your Mini Spares Centre Ltd order - Invoice. email then you must wait up to 6 weeks before the post office will consider the item undelivered/ lost.

* NOTE: Only on orders placed before noon GMT.
If you order does not arrive within the estimated time from receipt of “Your Mini Spares Centre Ltd order - Invoice. email then you must wait up to 6 weeks before the post office will consider the item undelivered/ lost.

NOTE: Delivery times shown are from date of despatch and are working days. Typically a standard order will be dispatched in 2-3 working days.

If your order does not arrive within the estimated delivery time from receipt of “DHL Send confirmation email then you will be able to use the tracking number in this email to track your parcel online.

NOTE: UK orders placed before noon GMT will be shipped same day if all products are in stock. Some islands, highlands & remote areas are considered exceptional destinations by courier companies may take slightly longer than estimate above.
If your order does not arrive within the estimated delivery time from receipt of “DHL Send confirmation email then you will be able to use the tracking number in this email to track your parcel online.

NOTE: Delivery times shown are from date of despatch and are working days. Typically a standard order will be dispatched in 2-3 working days.
If your order does not arrive within the estimated delivery time from receipt of Minispares invoice email then please email shipping@minispares.com